Ets2 Privacy Policy — Our Commitment to Your Data
This Privacy Policy explains how ets2 collects, stores, uses, and protects the personal information of ets2.bio platform users. We take your data protection seriously and are committed to handling your information responsibly.
Last updated: January 2026
Information We Collect When You Use the Platform
When you register and use the ets2 platform, we collect several categories of information to keep our services running smoothly and securely:
Account & Identity Information
This includes your username, email address, mobile number, and the password you set during registration. If identity verification is required, we may ask for a copy of a valid government-issued ID.
Device & browser information
We collect technical information such as device type, operating system, browser type, IP address, screen resolution, and time zone. This data is used to ensure the platform works properly across different devices and to identify technical issues.
Local payment information
To process deposits and withdrawals in Malaysian Ringgit (RM), we keep transaction records including the amount, date, payment method used (such as FPX or e-wallets), and transaction status. We no store your full bank account number or payment card details directly — this sensitive information is handled by third-party payment providers who maintain their own security standards.
Platform usage data
We record in-platform activity such as games played, session duration, bets placed, and interactions with buttons or menus. This data helps us understand usage patterns and improve the overall user experience.
How We Use Your Data
Information collected by ets2 is used solely for the following purposes:
- Enabling user registration, login, and account management securely.
- Processing deposits and withdrawals in Malaysian Ringgit (RM) accurately and securely.
- Providing customer support when you contact us via email or other help channels.
- Detect and prevent fraudulent activity, account misuse, or violations of the platform's Terms & Conditions.
- Improve platform performance, resolve technical issues, and enhance the overall user experience.
- Complying with legal obligations and regulations applicable in Malaysia.
Ets2 no sell, rent, or share your personal information with third parties for marketing purposes.
Data Storage, Security, and Information Sharing
Your personal data is stored on secured servers and is accessible only to authorised ets2 staff. We retain data for as long as your account is active or as needed to meet our legal obligations. Once an account is closed, your data will be deleted or anonymised within a reasonable period, unless a longer retention period is required by law.
All communications between your device and ets2 servers are protected by SSL/TLS encryption. Passwords are stored in hashed format and cannot be read back. We also apply layered access controls to ensure that only authorised personnel can access sensitive user data.
Ets2 may share necessary information with payment providers (to process RM transactions), technical service providers (for hosting and infrastructure), or legal authorities (where required under applicable Malaysian law). In all cases, sharing is limited to only what is necessary, and third parties are bound by their own confidentiality obligations.
Your Rights as a User and How to Contact Us
Rights to access, correction, and deletion
As an ets2 platform user, you have the right to:
- Access: Requesting a copy of the personal information we hold about you.
- Correction: Requesting that we correct any inaccurate or incomplete information in your records.
- Deletion: Requesting deletion of your personal data, subject to legal requirements and platform conditions. A deletion request may result in the closure of your account.
- Withdrawal of consent: Withdrawing consent for certain data processing at any time, though this may affect your ability to use some platform features.
Changes to this Privacy Policy
Ets2 reserves the right to update this Privacy Policy from time to time to reflect changes in data handling practices or legal requirements. Any changes will be published on this page with a clear revision date. Continued use of the platform after changes are published constitutes acceptance of the updated terms.
Contact us
If you have any questions or concerns, or wish to exercise your privacy rights, please reach out to the ets2 team at: [email protected]. You may also refer to the ets2 FAQ for answers to commonly asked privacy questions.
Your Data Is Safe — Your Platform Is Ready
Create your ets2 account with confidence, knowing your information is handled responsibly. If anything is unclear, our FAQ has the answers.